SMF Calendar 2014

Calendar 2014

Date Details Start End
9 Selling It Right! 9:00am 5:00pm
10 Launch of SS 590 : 2013 Singapore Standard for HACCP-based Food Safety Management Systems 2:00pm 5:00pm
14 Effective Communication Skills for Desired Results 9:00am 5:00pm
15 Understanding Key Performance Indicators (KPI) 9:00am 5:00pm
16 The Art Of Managing Office Politics 8:59am 4:59pm
16 Process Mapping & Analysis 9:00am 6:00pm
16 Enhancing Customer Service Experience 9:00am 5:00pm
17 Fall Prevention Plan (FPP) Workshop For Manufacturing Sector 9:00am 12:00pm
17 Mastering Customer Relationship Management 9:00am 5:00pm
20 Service Recovery For Better Sales Returns 9:00am 5:00pm
21 The Perfect Score Manager (Mandarin) 9:00am 5:00pm
21 Essentials of Running Effective Meetings 9:00am 5:00pm
21 Practical Mentoring Skills 9:00am 5:00pm
21 Customer Service with NLP 9:00am 5:00pm
21 Indonesia: Your Next Destination for Business Expansion 2:30pm 4:30pm
22 The Art of Overcoming Politics 9:00am 5:00pm
22 Writing Good Minutes 9:00am 5:00pm
23 SMF - JTC Dialogue 10:00am 12:00pm
24 Understanding Supply Chain 9:00am 5:00pm
24 Tele-Techniques to Increase Leads & Sales 9:00am 5:00pm
27 Operation Planning and Control 9:00am 5:00pm
27 Emotional Intelligence: Setting Winners Apart 9:00am 5:00pm