Supervisory Management Skills - Leading, Coaching, Managing (Mandarin)


Closing date is 06 Mar 2018.



13th March, Tuesday
9:00am to 5:00pm
SYNOPSIS

2018 Intake: 11 Jan  l  13 Mar  l  31 May  l  24 Jul  l  19 Sep  l  22 Nov


In today's business, a SUPERVISOR is not just a superior who manages the subordinates' work and performance. The role of a supervisor is a very challenging one. Increasingly, more and more supervisors take on multiple portfolios as a Leader, Manager, Communicator, Motivator, Conflict Manager even Change Agent.

(Seminar is conducted in Mandarin)



OBJECTIVES

Programme Objectives

1. By the end of the workshop, the participants will be able to:

2. Understand the multiple roles of a modern supervisor

3. Understand the skills needed to be an effective supervisor

4. Lead, motivate and coach staff

5. Communicate effectively and listen to their staff

6. Manage conflicts and build the team for greater work success
 

PROGRAMME OUTLINE

一位有实力的主管所扮演的多重角色
Multiple roles of an Effective Supervisor/Team Leader

克服在员工管理方面所遇到的挑战

Overcoming Work Challenges in Supervisory Management

订下目标与计划

Setting Shared Work Targets & Action Plans

表现评估讨论

Performance Appraisal Discussion

激励员工有更好的表现

Motivating Employees to achieve Better Results

辅导麻烦的员工

Counselling Difficult Employees

指导技巧

Coaching Skills

 
建立团队精神与冲突管理

Teambuilding & Conflict Management’
 

DURATION

1 day (9.00am ~ 5.00pm)
 

COURSE FEE

SMF Members: $321*

Non-Members: $374.50*

*fees are inclusive of 7% GST
 

FURTHER ENQUIRIES

Telephone: 65 6826 3100

Fax: 65 6826 3113

Email: enquiry.ccl@smfederation.org.sg


Terms & Conditions

1. All notice of withdrawal must be given in writing before the issuance of letter of confirmation. Once confirmation letter is sent to participant, no cancellation will be allowed or penalty charges will apply.

If notice of withdrawal is received:

- At least 1 week before commencement of the course, a 20% of the full course fee will be charged. For government-funded course, a 20% of full course fee before funding will be charged.

- Less than 1 week before commencement of the course, a 30% of the full course fee will be charged. For government-funded course, a 30% of full course fee before funding will be charged.
- No show on the scheduled date, a full course fee will be levied. For government-funded course, a full course fee before funding will be charged.

2. For all government-funded programmes (WSQ & Non-WSQ), funding is only applicable to:
- Singapore Citizens or Singapore Permanent Residents
- Participants who have achieved at least 75% attendance and sat for all required assessments

Full course fee will be charged to participants who fail to meet the above-mentioned criteria.

3. When a course is cancelled, fail to commence or fail to complete under unforeseen circumstances, participant is allowed to defer the intake at no cost or withdraw from the course; under such situation, a full refund of the advance payment will be given.

4. Notice of change in participant’s name must be given in writing, not less than 5 days before the course commencement date.

5. SMF CCL reserves the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such modifications shall become effective immediately upon the posting thereof.



ADMINISTRATIVE DETAILS

Programme is tentative and is subject to change at the sole discretion of Singapore Manufacturing Federation.

Should you require further information or assistance, kindly contact at